If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the appropriate address below or call us at 877-632-3647 to get the appropriate return address.

 

Dogtra Collars, Tritronics Collars, Place Boards, DVD's and Lupine Collars should be returned to:

That's My Dog

1619 State Road 11

Hazel Green, WI 53811

 

All other products return to:

The Dog Squad

164 Marlow Dr.

Oakland, CA 94605